Support

FAQ

About Eurth

What is Eurth?

Eurth is a calm space for your daily stack — the supplements, medications, vitamins, and injectables you already take.

Instead of keeping your routine scattered across bottles, notes, alarms, screenshots, and memory, Eurth gives it one place to live. Build your stack, check in once a day, and let gentle reminders support the rest.

Who is Eurth for?

Eurth is for anyone with a routine worth keeping.

That might mean daily vitamins, prescribed medication, weekly injectables, or a full supplement stack. If you take something regularly and want a calmer way to stay consistent, Eurth was built for you.

Is Eurth only for supplements?

No. Eurth is built for supplements, medications, vitamins, and injectables.

Your routine does not always fit neatly into one category. Eurth brings everything together in one calm, organized space so you are not relying on scattered apps, alarms, notes, or memory.

What's included in Eurth?

Eurth includes your daily stack with morning, afternoon, and evening sections, a once-a-day check-in, gentle reminders shaped around your real routine, barcode scanning to add products, weekly injectable scheduling, and Days of Care — your consistency counted in a number that only goes up.

It is not about being perfect every day. It is about having a simple place to return to.

How is Eurth different from a reminder app?

Reminder apps can tell you when something is due.

Eurth helps you care for the full routine behind it.

You build a stack that reflects what you actually take, check in once a day, and watch your Days of Care add up over time. A missed day does not erase your progress or reset your number. Your routine simply keeps going with you.

Using Eurth

Does Eurth tell me what to take?

No. Eurth does not prescribe, recommend, or tell you what products to use.

You build your own stack based on what you and your doctor, pharmacist, practitioner, or care team have already chosen. Eurth simply helps you stay organized and consistent with that routine.

Can I track weekly injections?

Yes. Eurth supports weekly injectables with gentle scheduling built around your injection day.

Whether something is part of a daily routine, a weekly routine, or a more specific schedule, Eurth helps keep it visible, organized, and easier to follow.

Account & Subscription

Is Eurth free?

Eurth starts with a free 7-day trial.

After the trial, Eurth is $7.99/month or $59.99/year. You can cancel anytime through your Apple ID subscription settings.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID.

To cancel, open your device Settings, tap your Apple ID, go to Subscriptions, choose Eurth, and cancel from there. Your access continues until the end of your current billing period.

I've already paid — how do I restore my purchase?

If your subscription is not showing up, tap Restore Purchases on the paywall screen.

Make sure you are signed in with the same Apple ID you used to subscribe. If it still does not work, email hello@eurth.ca and we'll help you sort it out.

How do I delete my account and data?

You can delete your account directly in the app.

Go to the Insights tab, scroll to the bottom, and tap Delete Account. Deleting your account is permanent and removes your data as described in our Privacy Policy.

Important: deleting your account does not cancel your subscription. Subscriptions are managed separately through Apple, so you'll also need to cancel your subscription in your device Settings under Subscriptions to avoid future billing.

Is Eurth available on Android?

Eurth is available on iOS today.

Android is planned. If you'd like to hear when it arrives, email hello@eurth.ca and we'll let you know.

Is my data private?

Yes. Your routine is yours.

Eurth does not sell your data, and your health information is never shared without your permission. You can read the full details in our Privacy Policy.

Troubleshooting

The app isn't working — what should I try?

A few simple things usually help.

Make sure you are using the latest version of Eurth from the App Store, close and reopen the app, and check that your device is running a recent version of iOS.

If the issue is still there, email hello@eurth.ca and we'll help you figure it out.

Medical

Is Eurth medical advice?

No. Eurth is an organizational tool, not medical advice, a medical device, or a replacement for a healthcare provider.

Eurth does not create a healthcare provider relationship and should not be used to make decisions about medications, dosing, treatment, or your health.

Always follow the guidance of your doctor, pharmacist, practitioner, or care team. If you are experiencing a medical emergency, call your local emergency number.

Still have a question? Email us at hello@eurth.ca and we'll help.