1. Overview and scope
Eurth ("we," "us," or "our") operates the Eurth mobile application and the website at eurth.ca (collectively, the "Service"). This Privacy Policy describes how we collect, use, store, and disclose information when you use the Service.
Eurth is operated from Toronto, Ontario, Canada. By using the Service, you acknowledge that you have read this policy and consent to the collection and processing of your information as described here, including processing in Canada.
Because Eurth records the supplements and medications you take and, optionally, how you feel each day, some of the information you enter is sensitive health-related information. We treat it with extra care, use it only to power features you choose to use, and never sell it.
2. Information we collect
Information you provide directly
| Data type | What we collect | Why |
|---|---|---|
| Account credentials | Email address and a securely hashed password | Authentication and account management |
| Profile | Display name, and optional age range and gender range | Personalizing your experience |
| Stack data | Supplement and medication names, brands, dosages, schedules, time slots, and notes | Core tracking functionality |
| Check-off history | Daily completion records for each item | Insights and consistency tracking |
| Mood check-ins | Optional daily 1–5 "feel" rating | Powering your consistency insights |
| Health goals | Goals you select during onboarding | Personalizing your experience |
Information collected automatically
| Data type | What we collect | Why |
|---|---|---|
| Device info | Device type, OS version, app version | Ensuring compatibility |
| Diagnostics & crash data | Error logs and crash reports | Finding and fixing crashes and bugs |
| Push token | A device push token, if you enable notifications | Delivering reminders and notifications to your device |
What we do not collect
We do not collect your location, contacts, or calendar. We do not collect biometric data, and we do not connect to Apple Health / HealthKit. Payment processing is handled entirely by Apple — we never receive or store your payment card details.
3. How we use your information
- To provide the Service — authenticate your account, store your stack, deliver reminders, and display your history and insights.
- To personalize your experience — show content relevant to the goals you selected and celebrate your consistency milestones.
- To communicate with you — send push notifications and any email digest you have opted into. We do not send unsolicited marketing.
- To build the shared product catalog — when you scan or add a product, basic product details (such as name, brand, and image) may be added to Eurth's catalog so other users can find it. This catalog information is not linked to your identity, and a scanned product only becomes publicly visible after enough separate users have added it.
- To improve the Service — review crash and diagnostic reports to find and fix problems.
- To keep the Service secure — detect and respond to suspicious activity or abuse.
- To comply with legal obligations — retain records where required by applicable law.
We do not use your health or wellness data for advertising. Your supplement, medication, and mood data is used only to power your personal tracking experience. It is never used to serve ads and never shared with advertisers.
Notifications
With your permission, Eurth sends reminders to take the items in your stack, a daily catch-up nudge, and consistency milestones. Most reminders are generated and delivered on your device — their content (your item names and times) is not transmitted to us. To enable push notifications, we register a device push token with our notification provider (Expo) and with Apple/Google push services and store it with your account. We use it only to deliver reminders and app notifications, and we do not sell it. You can disable notifications anytime in your device settings.
5. Aggregated insights, partners & affiliates
Part of how Eurth sustains itself is by working with supplement and wellness brands. We do this in privacy-protective ways:
Aggregated and de-identified data
We may create aggregated or de-identified statistics — for example, how consistently people taking a category of product maintain their routines — that cannot reasonably be used to identify you. Aggregated and de-identified data is not personal information, and we may use and share it with partners, including brands, to improve and support the Service.
Future partnerships
Eurth does not currently include advertising, affiliate links, or paid product placements. If we introduce any of these in the future, we will update this policy first. We do not share your supplement, medication, or mood data with brands or retailers.
We will always ask for your clear, separate permission before sharing any information that could identify you with a brand or partner. Your trust is the product — we will not trade it.
6. Barcode scanning
Important: Scanning is a convenience tool for adding products to your personal tracking routine only. It is not a medical records system, pharmacy tool, or clinical application.
When you scan a product barcode, only the barcode number is sent to a product database to look up basic product details such as name and brand. Eurth does not capture or store photographs of your products or labels. You review the result and can edit it before it is saved to your stack, and manual entry is always available as an alternative to scanning.
7. Data retention
We retain your account information and app data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are required to retain certain records by law.
8. Security
We implement industry-standard security measures including TLS encryption in transit, encryption at rest, securely hashed credentials, and access controls that limit who can access your data. No method of internet transmission is 100% secure. If you believe your account has been compromised, contact us at hello@eurth.ca.
9. Your rights and choices
Access and correction
You can view and update your profile and stack at any time within the app. To request a copy of the personal data we hold, contact hello@eurth.ca.
Deletion
You can permanently delete your account and all associated data directly in the app, under Profile, or by contacting us. Deletion is permanent and cannot be undone.
Notifications
You can enable or disable push notifications at any time in your device settings or within the app.
Canada
If you are in Canada, you have rights under PIPEDA (and, in Quebec, under Law 25), including the right to access and correct your information and to withdraw consent.
California
If you are a California resident, you have rights under the CCPA/CPRA, including the right to know, delete, and correct your personal information, and the right to opt out of "sale" or "sharing." We do not sell your personal information or share it for cross-context behavioral advertising.
EU, UK and EEA
If you are in the EU, UK, or EEA, you have rights under the GDPR / UK GDPR, including access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent at any time. Our legal bases are your consent (for health-related data), performance of our agreement with you (to provide the Service), and our legitimate interests (security and improvement). You may also lodge a complaint with your local supervisory authority. Contact hello@eurth.ca to exercise any right.
10. Age and children
Eurth is intended for adults and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact hello@eurth.ca and we will promptly delete it.
11. Medical disclaimer
Eurth is not a medical device, medical application, or healthcare provider. The Service is a personal habit tracking tool only. Nothing in the Service constitutes medical advice, diagnosis, or treatment.
The information you enter into Eurth is not reviewed, validated, or verified by any healthcare professional. Eurth does not check for drug interactions, contraindications, or medical appropriateness of any supplement or medication. Always consult a qualified healthcare provider before starting, stopping, or changing any regimen.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and provide notice within the app or by email. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
13. Contact us
Eurth
Toronto, Ontario, Canada
hello@eurth.ca
We respond to privacy-related inquiries within 30 days.